Blog
What Is a Global Mindset?
As I travel from company to company coaching leaders and collaborating with teams, I have the good fortune of seeing it all: The great, the good, and the (very rarely) ugly. But one thing that most companies have in common today is a desire for their workforce to have a global mindset. This little phrase ...
End of the Year Message: Gratitude on the Highroad
Dear Highroaders, What a year it has been! I am sure that like me, you are in the midst of wrapping up work, wrapping up gifts, and winding down, so I will keep my message this month short and sweet. The holidays can be a time of stress for many. Along with the good cheer ...
Using DISC to Improve Communication on Virtual Teams
Greetings Highroaders, Let me begin this month’s blog with some wonderful news. I am now a certified DISC practitioner! My official designation is Certified Professional Behavioral Analyst, which may sound a little like my clients will end up on a couch ...
Meeting the Hate of Neo-Nazis with Compassion and Courage
Dear Highroaders, I appreciate you being a part of our community. You may have noticed that I did not publish a blog last month. I instead was taking part in a painful but significant journey: My response to the white supremacist rally in Charlottesville, VA. As a Jewish person, the rally for me was all ...
Adventures in Ireland: The Summer of Music, Sheep, and Left Side Driving
Greetings, Highroaders! It is a joy to connect with you again after our summer hiatus. My husband Jay and I celebrated our ten year wedding anniversary in Ireland and Iceland, and I will be sharing some fun cultural stories and photos with you in coming blog issues. We flew from Atlanta directly to Dublin, Ireland ...
Relationship Status: It’s Complicated
Greetings, Highroaders, Last month I wrote about living in the gray zone, the zone where you allow all emotions about a culture to exist at the same time. For example, working on a global team you might simultaneously love the richness of working across cultures and hate the time zone differences. https://www.highroaders.com/blog/cross-cultural-intelligence-india-indian-culture-varanasi-calcutta-india-travel/ Expatriates and people ...
Living in the Gray Zone: A Key Skill for Thriving Across Cultures
In October of 1997 I touched down in India for the first time. My senses were spinning as I rode in a taxi from the Calcutta (now Kolkata) airport to the center of town. I saw colors swirling around me, tall gleaming buildings alongside vegetable sellers’ carts, a goat being carried in a basket, motorcycles ...
Three Reminders for a Cross-Cultural Competence Boost
These days global business is characterized by information overload and high demands. More and more, clients tell me that their biggest challenge is overwhelm, and that they simply don’t have the time to develop quality relationships with their colleagues across cultures. I came across something I wrote in 2013 that offered three reminders for cross-cultural ...
Snakes or Monkeys? Recognizing Differences and Mindsets to Reduce Conflict
English novelist Mary Ann Evans (pen name George Eliot) once wrote “History repeats itself.” I have always wondered why. The obvious answers come to mind: We don’t study history and therefore we are doomed to repeat it; we only study the history of those in power; etc. etc. A story comes to mind from my ...
Being Uncomfortable is Not the Same Thing as Being Unsafe
In the recent weeks, the United States has experienced significant division during the Presidential election. You see it everywhere. Families and friendships are suffering, social media is filled with insults and protests from both sides, and anxiety seems a constant presence. Whether you are happy or troubled by the election results, one thing remains clear: ...
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