Workshops & Coaching

Multicultural Team Building

For diverse teams working face to face or virtually (1-2 days; follow-up team meetings as needed)

Working across time zones, languages, and cultures presents challenges that can keep teams from performing at their best. Studies prove that multicultural teams have the potential to be more effective than single-culture teams, provided team members’ differences are leveraged positively. In this program your team establishes clear goals and objectives, agrees on norms and communication protocols, and builds motivating relationships. Learn to manage your team virtually and create an overarching vision to guide you. Remove team barriers through awareness of cultural and individual differences, and build business value through high performance and creativity.

Country-Specific Programs

For people doing regular business, virtually or in person, with a specific country (1/2 – 2 days)

This program provides the strategies you need to meet your goals and exceed expectations with your target country. Communicate effectively with partners and customers from countries such as India, China, Germany, Great Britain, Mexico, United Arab Emirates, Brazil, and many more. Learn how these cultures view negotiation, deadlines, meetings, gift giving, risk tolerance, management styles, and gender roles in the workplace. Build relationships and avoid offending through proper business and social etiquette of your particular country. Understand the cultural values that drive clients, and you will win their respect and their business.

A “Traveling Safely and Successfully to…” component may be added to this program.

Building Global Awareness

For companies who have recently gone international or plan to in the near future (1 day)

If you have expanded your international customer base or opened a new office abroad, or if you plan to do so, this program is for you. You might have a sales force suddenly being asked to capture new business around the world. Your company may be going global, but your employees may not have been intimately exposed to international business. In this course we identify how to develop a global perspective throughout your organization as well as master the basics of successful intercultural communication. Generate interest and curiosity about global business through real-world stories, case studies, video, and photography. Receive tips and strategies to solve your specific challenges. Give your staff members the skills they need to take the organization into international success.

Conference Workshops

For meeting or event planners looking for dynamic speakers on global diversity (1 hour to 1/2 day)

Whether you are bringing your sales force together for an annual conference or looking for a keynote speaker for a global gathering, Highroad’s team of speakers brings your event to life.

Vicki Flier Hudson and the Highroad associates prepare you to soar across cultures and stay competitive. If you are looking for a global diversity expert and dynamic facilitator for your upcoming retreat or offsite planning meeting, call us for a free consultation. Topics include successful intercultural communication, five secrets to navigating global diversity in the workplace, leveraging cultural differences, and more. We can also design a conference workshop specifically for your organization. Click here to learn more.

Cultural Etiquette Briefings

For people faced with a sudden trip abroad and in need of quick strategies (1-3 hours)

The world moves quickly these days, and businesspeople are often asked to travel internationally on the spur of the moment. You might be asked to leave for India next week to set up HR functions there, or perhaps you are headed to Belgium tomorrow to sign a contract. Highroad’s telephone briefings give you the crucial information you need to get the best return on your investment of time and money. Topics are tailored to your questions and cover anything from what to do when you step off the plane to how to build trust with a client you’ve never met. We provide you with at least three to five key strategies for a successful trip while preserving your valuable time.

Executive Coaching

For executives responsible for international operations (30-60 minutes ongoing)

This program allows busy executives to clarify their vision and goals for their international operation. It creates a plan of how to leverage cultural differences to get there. Coaching begins with the Intercultural Development Inventory (IDI), a scientifically valid assessment of intercultural competence. Executives learn their strengths and areas for improvement and discover how to achieve their business and personal goals. Through coaching, executives integrate authenticity with return on investment and business with relationship management. Get the skills you need to soar in the global millennium.