Taking the Highroad Blog

The Gulf Breeze Dream: Part 3

September 27, 2009

The magic of life, that’s what I seek. I also try to make a contribution of magic through stories and connections each and every time I speak or train. They say what you give you get back, and about a year ago I was given one of the greatest gifts of my career – the Gulf Breeze Dream (see previous posts).

I had wished in the early stages of Highroad, Inc. for clients with whom I could do transformative work, not just one day of training and that’s all she wrote. Like all good wishes that one came true in the form of several clients, and one in particular called AppRiver (www.appriver.com). As I described in posts past, their company culture is nothing short of phenomenal and this extends to the service they give their customers. As they serve clients and partners from around the globe, the company decided to boost cultural competence as a central part of their customer care. Honored to be a part of that journey I recently traveled back to Gulf Breeze for a series of sessions.

I enjoyed the smell of the sea air from the moment I stepped off the plane. When I drove out of Pensacola Airport rain was pouring down and I navigated to the beach under dark clouds. I made a decision that this would ruin nothing, because the Gulf Breeze Dream is a state of mind, not a set of weather conditions. By the time I reached the beach the sun had come out. Imagine that.

As I did on the past two trips I soaked in the atmosphere in the form of fabulous buttery shrimp, music, sugary sand, clear water, sting rays, crabs running around at sunset, incredible skies filled with color at dusk, and swims in the warm Gulf. I splashed around in the water every day and let the waves restore me. I trained nearly one hundred people at AppRiver and saw all of my friends there. We talked of maps, time zones, building rapport with global customers, and my famous Indian riot story (click here to read). As always I relished the time I spent there.

That evening, Jay flew down from Atlanta and we spent the next day exploring nearly deserted beaches, dunes covered with sea oats, and various sea creatures. We spent sunsets watching what we called “The Critter Hour” as all the sea animals came to feed. The clouds formed shapes like I had never seen and they seemed to change every minute.

Gulf Breeze and Pensacola Beach were magical as always, but this trip was just a little bit different. Somewhere beneath Jimmy Buffet’s happy music lay a slightly darker world for Jay and I, the world of grief over the loss of his mother to leukemia this July. We marveled at the sunsets, the orange clouds and accompanying rainbows, but our hearts felt a little heavier than before. The beauty of this experience was that I learned to see magic and grief not as mutually exclusive, but as parts of the same life. We could appreciate the Gulf Breeze Dream and take in its magic while at the same time giving ourselves permission to be sad. Part of going to a magical place is that you see it many forms, changing with the seasons, the culture, and your own perceptions.

I spent many moments sitting on the balcony of the hotel and staring out at the Gulf, taking mental pictures to remind myself of the wonderful synchronicity that brought me there. I look forward to my continued discovery of what the Gulf Breeze Dream will bring next.

Stay tuned for adventures in India coming in October!

Culture Date: A Magic Airstrip in Woodstock, Georgia

September 7, 2009

When I am paying enough attention I tune into signals that urge me to seize the moment and have a glorious adventure. These moments happen both abroad and right around the corner, and today I had one of the most exciting adventures of my life. I’ve had a cold for the last few days and spent most of my time this weekend getting to know my couch on a deeper level. I sat surrounded by piles of Kleenex unable to decide whether I was too hot or too cold. At long last this afternoon, as I recuperated at my friend Bobbie’s house, the fog in my head began to clear and I had a little energy back. Bobbie and I walked outside and took in the blue sky and birdsong. As we were soaking up vitamin D a plane flew overhead, but this was no ordinary jet plane. Bobbie said it sounded “old-timey” and we strained to see it passing over but in vain.

Having been a pilot in my teens I still look to the skies and remember soaring over the Pacific Ocean in my Cessna 152. When I hear a unique-sounding engine my eyes are drawn upward and and memories take me back to my time in flight school. Anyone who has spent time hanging around municipal airports can tell you that each one has its own culture. Pilots and instructors speak a cryptic language, a code of numbers, symbols, and cloud types. Not only that, but people who fly share a common dream in the grander picture, the desire to defy gravity and fly not just to get to point B but for the sheer joy of leaving the ground. These shared threads that tie pilots together create a culture that becomes visible if you spend enough time there.

As Bobbie and I listened to the plane passing over us she said,

“I wonder if its coming from the little airport right around the corner from here.”

What? I had visited Bobbie a hundred times at her Woodstock home and never knew there was an airport! I couldn’t believe my ears.

“I’ve got to go there!” I exclaimed, then she looked at me and I looked at her. Did I want to go now in spite of my cold? I did, indeed.

With much excitement we hopped in the car and made our way out of her subdivision. Soon the neighborhood gave way to land not subdivided but rich with lush trees and older homes. We passed a sign with a plane on it and pressed on, growing more jittery with energy. Before we knew it we turned onto a small lane with a gravel road. The magic ignited as we passed an abandoned plane in the woods and ramshackle houses with homemade decorations. At a fork in the road we turned left, cruised down a small hill and there it was – a private airstrip of grass glowing in the sun, surrounded by acres of land and homes to the left and right.

We parked the car and the magic continued, this time at a faster pace. Everywhere we turned were iconic symbols of small airport culture. The first thing I saw was a couple of scrap planes across the field and I went back in time instantly to my flying days. When I was young I loved walking around abandoned planes and peering in. I always imagined a ghost pilot waiting inside and if I got too close he would fire up the engine and take off with me hanging off the wing. When I saw those silver fuselages I wondered if that ghost was still there. I was almost giddy with the thrill of finding this place and the best was yet to come.

Behind our car was a large hangar with a custom-built acrobatics plane, painted bright yellow with a silver prop and equipped with an engine that weighed more than the plane. Bobbie and I looked at each and could not stop exclaiming our surprise – then we noticed the cars, at least fifteen of them including a beautifully restored Studebaker, a Thunderbird, and other classics. A friendly dog came to greet us and a man waved to us from the back of the shop in this movie-like scene. His name was Kirk, and he reminded me a of salty sea dog but with planes instead of boats. He had been in three crashes but never stopped flying acrobatics or living his own life intentionally. We asked permission to walk around and he gave it gladly. We felt like Christmas had come early (or Hanukkah in our Jewish case) as we looked at the classic cars, rusted old pick up trucks, and antique equipment.

Soon the owner of the property, a kind man named Steve came and welcomed us, encouraging us to explore. His dog Ivan, also large but sweet like the other one, licked our hands. I wandered onto the runway and across to the abandoned planes. Looking inside at the broken instrument panels and shattered glass I felt no sadness, only curiosity about where the plane had been, what stories its pilots would tell. Just as we were chatting with Steve we heard a plane coming overhead. Someone was coming in!

I said to Bobbie, “If I’m reading this right, he’ll make a turn to the left, then follow a standard traffic pattern in to make a landing. I can’t believe our luck!”

We waited, holding our breath, while the plane went out of sight momentarily then came back around for final approach. The plane was bright yellow, as if it wanted to be seen by we two adventurers, and it zoomed right by us as I snapped photos, then the pilot gently touched down on the apple green grass. He then taxied to his hangar, parked the plane, and went inside his house to relax. No other planes came before or after while we were there and we realized that’s just how things worked in a magical place of flying machines. Everything contributed to creating a spectacular memory and a surreal joy. That dream can’t linger forever and soon it was time to get out of the sun and back to the couch for me. But I vowed to return with my husband and Steve said there were plenty of broken old cars for him to work on!

Had we stepped back in time? Had we been transported to the movie Radio Flyer? We had no idea this enchanted airstrip was right in our backyard and dreams of flying permeated me as they had so many years ago. Within minutes I was back in that world of instruments and steel, color and oil. So strong is small airport culture that it created magic instantaneously for both Bobbie and I, perhaps because it reminded us of a simpler time in our nation’s culture, if such a thing ever existed.

Whatever the reason I will always be glad that I listened to the signals, seized the moment with my friend, and had one of the best experiences of my life.

Stayed tuned for the Gulf Breeze Dream Part Three!

A Day of Inspiration with A Multicultural Group

I have no idea what mystery factor makes up a positive, inspiring group dynamic, why some groups mesh together so well and others don’t. In my work I see all kinds, but I am always in awe of a group of people that come together with me, a total stranger, to have a day of inspiration that exceeds even my imagination.

Last week I was lucky enough to have such an experience with a corporate client that I partnered with through Emory University. I designed a presentation skills workshop for them and was told that my participants would consist of people from Italy, Cuba, Mexico, and the United States. How perfect for me, I thought to myself, until I remembered the deep obligation a facilitator has to a multicultural group. In every group of people you have a variety of learning styles; when you throw in different cultures you have even more to juggle. Your awareness must be heightened as it is not the job of a facilitator to impose his or her teaching style on the participants. What’s important is that they connect with the experience and the information. When I walked in the room for day one of my training I must admit to a little anxiety.

I need not have worried one iota. From the moment I began the introductions I saw the openness of my participants to my teaching style, and I felt their authenticity. As I mentioned in a previous post (see Where the Highroad Meets the Stars in Wapakoneta, Ohio) I had been seeking a way to connect my childhood dream of going to space with the work I do now. I found that link in the new Highroad Star Quality Speaking program, a presentation skills workshop based on putting bullet points aside, breaking free of fear, and presenting in a way that’s memorable. In this program I urge my clients to take one small step at a time, as Neil Armstrong did, toward making their presentations more powerful yet more simple.

As I worked through these principles with my multicultural group I watched them go from hesitation to inspiration, from talking about their products to talking about why their products mattered to their clients. I basked in the incredible talent in that room: we had a photographer, a martial artist, an aerobics instructor, and more. In addition to their interesting jobs at the company they had rich outside lives and great stories. Their dedication to their work shined through and they had so much to offer in the way of ideas for how to take the company to the next level.

We laughed, brainstormed, and told stories of our world travels. I saw one participant go from talking about her insecurities around body language and the English language to jumping up to volunteer for every presentation. Several of the participants contacted me after the two day workshop and made commitments to apply the Star Quality Speaking principles in their speaking engagements. I recognize that not every training class can be that inspired, but I will never stop trying to, as Captain Picard of Star Trek says, make it so.

Thank you to my wonderful participants for your willingness to aim for the stars and take one small step toward offering more of your authentic selves in your presentations. Your personalities and experiences will stay with me for a long time to come.

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